Description
Job Summary:
A professional responsible for customer service across multiple channels, with emphasis on communication and interpersonal relationships, and proficiency in computer skills.
Key Highlights:
1. Multichannel customer service: in-person, telephone, digital media, and WhatsApp
2. Focus on relationship-building with team members and the public
3. Proficiency and agility in customer service
Competence in in-person, telephone, digital media, and WhatsApp customer service;
Fluency in written and spoken Portuguese; strong writing skills, text comprehension, creativity, and ease of interaction with team members and the public are required;
Enjoy working with people;
Proficiency in using computer tools and social media;
Availability to work scheduled hours;
Proactive, confident, and agile.
Learn to schedule appointments and operate the company's system;
Customer service and social media management are among the key responsibilities.
Strong writing skills, text comprehension, creativity, and ease of interaction with team members and the public are required;
Close the cash register at the end of the day;
Employment type: Full-time CLT contract
Salary: R$1\.800,00 per month
Work location: On-site