Operations Assistant Position Description We are seeking an Operations Assistant to support various operational activities within the company. The professional will be responsible for ensuring the smooth daily operations, contributing to team efficiency and productivity. Responsibilities * Logistics Support: Order tracking, invoice verification. * Process Control: Monitoring schedules to ensure service or production stages are completed on time. * Customer Service and Relationship Management: Direct contact with carriers and, in some cases, customers to resolve operational issues. * System Data Entry (ERP): Recording data in management systems, updating control spreadsheets. * Requesting and tracking reverse pickups. * Monitoring returns. * Identifying, billing, and tracking reimbursement in case of incidents. Requirements * Prior experience in administrative or operational support roles. * Familiarity with organizational and control tools, such as spreadsheets and management systems. * Strong interpersonal communication skills and ability to work effectively in a team. * Ability to efficiently and proactively solve problems.