Schedule: Monday to Friday – 8:00 AM to 6:00 PM Location: Av. Raja Gabaglia – São Bento, Belo Horizonte – MG Salary + Productivity Bonus Benefits: Meal voucher; Food voucher; Transportation voucher; Birthday day off; BOON platform; Telemedicine (online medical consultations across multiple specialties); Gympass; Language school; SESC membership (extended to dependents); University partnership programs; Partnerships with Araújo and Hermes Pardini pharmacies (discounted pricing list). Responsibilities: Provide inbound telephone customer support for Emive and its franchisees, resolving technical issues related to electronic security products. Open service orders, perform triage and verification of opened service orders, and review customer history. Job Type: Full-time, Permanent CLT employment Compensation: R$1,518.00 – R$2,000.00 per month Benefits: * Meal voucher * Food voucher * Transportation voucher