Reservation Assistant

Description

Job Summary: The RESERVATION ASSISTANT is responsible for selling rooms, finalizing reservations, and handling customer calls, providing information about the hotel and its rates. Key Highlights: 1. Opportunity to develop your talent and grow within Accor. 2. Make a difference in the local community through CSR activities. 3. Support to grow and learn every day. Company Description **Why work for Accor?** We are much more than a global leader. Welcome as you are—and find a job and a brand that match your personality. We support your growth and learning every day, ensuring your work brings purpose to your life, so that throughout your journey with us, you can continue exploring Accor’s limitless possibilities. When you join Accor, every chapter of your story is yours to write—and together, we can imagine tomorrow’s hospitality. Discover the life waiting for you at Accor—visit **https://careers.accor.com.** Do what you love, care for the world, dare to challenge the status quo! **\#BELIMITLESS** Job Description First impressions matter most! As a **RESERVATION ASSISTANT**, you will sell rooms and finalize reservations in alignment with established procedures and brand policies. You will send reservation confirmations to customers. Handle customer calls, providing general information and clarifications about the hotel and its rates, following pre-established criteria and standards. **What’s in it for you:** Employee benefits card offering discounted Accor rates worldwide Learning programs through our Academies and opportunities to develop your talent and grow within your hotel and globally! Ability to make a difference in the local community through our Corporate Social Responsibility initiatives, such as Planet 21\. Qualifications * Currently pursuing a bachelor’s degree in Tourism, Hospitality, or a related field; * Proficiency in Microsoft Office and internet usage. Additional Information **Your team and work environment:** **Our commitment to Diversity & Inclusion.** We are an inclusive company, and our ambition is to attract, recruit, and promote diverse talents.