Operations Analyst PL

Description

Job Summary: The Zelo Group is seeking a professional to provide customer service, conduct critical data analysis, create dashboards, support budget management, and develop action plans—with a focus on inspiring dedication at all times. Key Highlights: 1. Support for partners and customers in the Central-West and North regional offices. 2. Analysis of operational data and creation of dashboards for decision-making. 3. Support in budget management and development of action plans. WE WANT YOU ON OUR TEAM! We are proud to say that we are a team of over 4,000 employees working synergistically across more than 150 cities—and that we are the driving force behind the Zelo Group’s growth and evolution. To fulfill our mission, we need people who take genuine pleasure in serving, inspiring, and transforming. Here, our mission is to inspire dedication at all times—meaning we respect and promote diversity and inclusion across all positions. JOIN THE ZELO GROUP! Please note: All our job openings are open to persons with disabilities (PcD). WHAT YOU WILL DO: * Ensure service delivery to partners and customers, supporting the Central\-West and North regional offices in Brazil. * Conduct critical analysis of operational data and performance indicators, focusing on identifying deviations, improvement opportunities, and generating insights for decision-making. * Create dashboards, reports, and monitoring tools to support management and strategic planning. * Support budget and contract management, ensuring control and efficiency in processes. * Develop, deploy, and monitor evidence-based and results-driven action plans. * Support operational areas in problem resolution by structuring data-informed solutions. * Interface with corporate departments and CSZ to ensure alignment, standardization, and process agility. WHAT WE NEED: * Completed undergraduate degree in Administration, Economics, Accounting, Engineering, or related fields; * Intermediate/Advanced proficiency in Excel and Power BI; * Driver's License Category B; * Willingness to travel. DESIRED QUALIFICATIONS: * Experience in operational routines; * Knowledge of KPIs; * Intermediate/Advanced Excel skills; * Analytical mindset; * Organizational skills; * Strong communication skills and results orientation. IS THIS JOB A PERFECT FIT FOR YOU? APPLY NOW AND JOIN THIS SUCCESSFUL TEAM! Minimum Education Level: High School (Secondary Education) Driver's License: B Willingness to travel * Life Insurance * Dental Plan * Gift Card * Du Discount Club * Meal Allowance * Funeral Plan * Health Insurance * Transportation Allowance * TotalPass