**Description** We are seeking an organized, proactive professional focused on quality to work in **Customer Service (Reception)**, directly contributing to the efficiency of internal processes and our customers' satisfaction. **Responsibilities:** * Provide in-person, telephone, and corporate WhatsApp customer service; * Register, track, and route requests, complaints, and orders; * Ensure quality, speed, and standardization of provided information; * Support the organization of documents and administrative controls; * Interface with other departments to resolve requests; * Update internal systems and control spreadsheets; * Support commercial and operational activities when necessary; * Ensure adherence to deadlines and quality standards. **Requirements:** ✔ Completed high school education; ✔ Previous experience in customer service; ✔ Strong verbal and written communication skills; ✔ Organizational and operational agility; ✔ Basic knowledge of Excel.
João Silva
Indeed · HR
João Silva
Indeed · HR
