Description
Job Summary:
A professional with leadership attitude and owner's mindset, responsible for supervising and actively participating in operations to ensure quality and compliance with standards.
Key Highlights:
1. Active leadership and direct participation in operations
2. Focus on quality assurance and standardization
3. Team development and problem solving
Main Responsibilities
\* Directly manage the buffet, ensuring proper presentation, temperature control, quality, and timely replenishment throughout operations;
\* Review and organize staff schedules, monitoring absences, days off, and team requirements;
\* Actively participate in operations, supporting the dining area and closely monitoring customer service;
\* Identify issues during service and act promptly to resolve them;
\* Monitor and verify cash closing procedures, ensuring adherence to established processes;
\* Develop and deliver team training to reinforce service and operational standards;
\* Conduct pre-service briefings and alignment sessions with the team;
\* Daily coordination of menu, buffet, and operations with shift supervisors;
\* Ensure compliance with company-established processes and standards;
\* Monitor team organization, conduct, productivity, and performance;
\* Collaborate with kitchen, dining area, and other departments to ensure integrated operations;
\* Report incidents, needs, and improvement opportunities to the Operations Directorate.
Candidate Profile
A professional with leadership attitude and owner's mindset who not only supervises but is present and actively participates in operations.
Strong communication skills, problem-solving ability, organizational capability, accountability, and talent for developing people are essential.
Prior experience in restaurant, hospitality, or food service leadership roles is a plus.
Compensation: R$2\.000,00 \- R$2\.500,00 per month
Work Location: On-site