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Collections Operator (Experience in collections required)

R$1,739/month
Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelNo degree limit

Description

Job Summary: Telephone customer service for negotiations, contract evaluation, proposal submission, communication follow-up, and system updates. Key Highlights: 1. Conduct customer service and contract negotiations 2. Monitor communications and update systems 3. Assist specialized negotiators **Bonus up to BRL 4,000.** Handle incoming and outgoing calls; Contact all contracts assigned for manual dialing; Make calls to pursue negotiations; Assess whether a contract is subject to legal action; Submit settlement or full payment proposals aligned with the client's profile and bank requirements; Monitor and respond to negotiation-related WhatsApp messages and emails; Use work tools / systems appropriately; Assist specialized negotiators as needed; Update both client and company systems. Employment Type: Full-time, Permanent CLT Compensation: BRL 1,739.21 per month Benefits: * Medical assistance * Dental assistance * Fuel allowance * Partnership agreements and commercial discounts * Meal allowance * Transportation allowance Experience: * Vehicle financing collections? (Mandatory) Work Location: On-site

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Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

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