Description
Job Summary:
Telephone customer service for negotiations, contract evaluation, proposal submission, communication follow-up, and system updates.
Key Highlights:
1. Conduct customer service and contract negotiations
2. Monitor communications and update systems
3. Assist specialized negotiators
**Bonus up to BRL 4,000.**
Handle incoming and outgoing calls;
Contact all contracts assigned for manual dialing;
Make calls to pursue negotiations;
Assess whether a contract is subject to legal action;
Submit settlement or full payment proposals aligned with the client's profile and bank requirements; Monitor and respond to negotiation-related WhatsApp messages and emails;
Use work tools / systems appropriately;
Assist specialized negotiators as needed;
Update both client and company systems.
Employment Type: Full-time, Permanent CLT
Compensation: BRL 1,739.21 per month
Benefits:
* Medical assistance
* Dental assistance
* Fuel allowance
* Partnership agreements and commercial discounts
* Meal allowance
* Transportation allowance
Experience:
* Vehicle financing collections? (Mandatory)
Work Location: On-site