E-commerce Assistant

Description

Job Summary: A professional to assist in product listing and updates, customer support, and order tracking to ensure the best online shopping experience. Key Highlights: 1. Expertise in product management, customer service, and digital marketing. 2. Company with a long-standing tradition and nationwide market expansion. 3. Opportunity in a promising area for professional development. DM2 E\-COMMERCE, a company originating from ISOPORLÂNDIA and carrying forward its extensive market experience and longstanding tradition, is hiring for the position of E\-commerce Assistant. This opening reflects the company's expansion and addresses the challenges posed by its growth in the domestic market. E\-commerce continues to consolidate and remains a promising field for professional development. The e\-commerce assistant handles product listing and updates, customer support, and order tracking through to delivery, ensuring the best online shopping experience. Key responsibilities include: **Product Management:** Listing and updating items on the website and marketplaces (descriptions, prices, images, and inventory). **Customer Service (SAC):** Answering inquiries, resolving complaints, and guiding customers via chat, e\-mail, or WhatsApp. **Marketing and Sales:** Assisting in creating promotional banners, discount coupons, and email marketing campaigns to generate effective sales strategies. Minimum Requirements: * Bachelor's degree in commerce, administration, marketing, or related fields. * Minimum of 1 year of prior sales experience. * Experience with marketplaces. * Availability to start immediately. Preferred Qualifications: * Creativity. * Critical thinking ability. * Planning skills. * Negotiation skills.