Description: * Completed or ongoing undergraduate degree in: Business Administration; Economics; Accounting Sciences; Commercial Management; Related fields. * 1 year of customer service experience, preferably at financial institutions; * Advantage: CPA10 or CPA20 certification; * Knowledge of financial products and services; * Customer service skills; * Strong communication skills. Member Service: Provide service to members to meet their needs and contribute to business effectiveness, as well as to address demands from the Business Area; New Business Development: Identify and promote new business opportunities among members, and refer them to Business Managers for further handling, supporting operational formalities; Document Verification: Receive documents and be responsible for verification, ensuring compliance with legal formalities of operations, thereby preparing routines for faster and more efficient service to member requests, as well as maintaining up-to-date registration data. 2512200202551929242