Description
Job Summary:
Assist in the installation and maintenance of equipment, configure them, and ensure customer satisfaction with agility and courtesy.
Key Highlights:
1. Teamwork and flexibility in business and processes
2. Agility and courtesy in customer service
3. Sense of urgency and innovation
Description:
Skills:
Work effectively in a team;
Be flexible and adaptable to business needs, people, and processes;
Perform tasks efficiently and interact courteously with customers;
Demonstrate a sense of urgency and innovation.
Education:
Completed high school;
Technical training in a related field is preferred.
Requirements:
Possess Brazilian driver's license category B.
* Assist in customer installations;
* Assist in maintaining equipment already installed at customer sites;
* Perform equipment installation and configuration procedures;
* Request materials from the warehouse;
* Safeguard company assets;
* Use tools to measure network parameters;
* Use personal protective equipment (PPE);
* Use company software;
* Answer phone calls;
* Contact customers by phone;
* Drive company vehicles;
* Clean and maintain an organized workplace;
* Ensure customer satisfaction.
* Complete the service execution application;
* Perform network documentation.
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