**Solve, maintain, evolve. You are the support point that ensures our technology works perfectly on a daily basis.** **Who helps keep the house in order (with vision and precision)?** People who know how to work in teams, who exercise freedom with responsibility, are resilient, committed to constant improvement, motivated by results, integrity-driven, and possess assertive communication skills. This position is also open to persons with disabilities (PwD). **Your technical mission will be:** * **Internal Support:** Provide technical support to users, ensuring requests are addressed promptly; * **Hardware Maintenance:** Perform corrective and preventive maintenance on computers and laptops; * **Network Management:** Configure and maintain local network infrastructure (cabling, Wi-Fi, switches); * **Procurement and Budgeting:** Prepare technical budgets and manage the procurement process for IT equipment and components; * **Support Management:** Work guided by **SLA** metrics and goal achievement via departmental **OKRs**; * **Documentation:** Prepare incident reports, inventory records, and departmental activity reports; * **General Support:** Assist with other routine IT department tasks. **What you already master—and what makes the difference:** * **Reside in Rio do Sul–SC** or nearby locations; * **Practical experience in machine maintenance** (laptop and desktop hardware); * **Networking knowledge:** Protocols, routing, and infrastructure design; * **Communication and Empathy:** Ability to provide internal user support; * **Organized profile:** Capacity to handle budgets and technical reports; * **Bonus:** Knowledge of **electronics** will be considered a significant advantage. **Our way of recognizing those who care for what’s essential:** * Up to five additional salaries per year through achievement of organizational goals (PPR); * Meal/Voucher allowance of R$ 31.00 per working day (approximately R$ 650.00/month) via Swile card; * Charter transportation to Ibirama–SC; * Progressive Unimed health plan, starting at 50% coverage and increasing by 10% annually; * Dental plan; * GoGood—The most comprehensive workplace wellness benefits solution in the market; * Flexible working hours and hour bank; * Birthday day off; * Goal-oriented work, clear professional growth opportunities, human-centered management, continuous training, and recognition! **How we build this partnership from the start:** Step 1: Application and resume review; Step 2: Chat with recruiter; Step 3: Technical test (Maintenance/Networking); Step 4: Interview with the hiring manager; Step 5: Offer letter; ***Important:*** *Each stage of the selection process is eliminatory.* **If you identify with this role and meet the prerequisites, don’t wait—apply now! :)**