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Business Assistant - Irecê - BA JUA

In our daily work, we strive to leave a positive mark on the world, solve our customers' main problems, and inspire others to do the same. **We are courageous, bold, honorable, confident, inspiring, and strong people.** **MISSION:** To operate with excellence Brazil's leading Microcredit program, creating opportunities, developing, and valuing people. **VISION:** To be recognized for excellence in the operation of microfinance services and as a reference in people's development. **VALUES:** Ethics and Transparency; Commitment and Excellence; Empathy and Care; Creativity and Innovation; Respect and Inclusion. The **Business Assistant** will perform administrative routine tasks at the Unit and provide customer service for the Crediamigo Program, in accordance with the policies, methodologies, and administrative and operational procedures established by CAMED Microcredit. If this role aligns with your professional purpose, join **CAMED MICROCREDIT!** **Responsibilities and duties** Perform administrative activities in accordance with the policies and operational procedures established by CAMED Microcredit; Provide customer service through all channels (physical and digital) for Crediamigo Program clients, in accordance with credit policy, operational procedures, and guidelines established by CAMED Microcredit; Provide customers with information about microfinance products and services and the status of their credit applications; Support the sales of products and services offered by the Crediamigo Program in accordance with credit policy, operational procedures, and guidelines established by CAMED Microcredit; Support collection actions, re-engagement of lost customers, and prospecting of new customers in accordance with credit policy, operational procedures, and guidelines established by CAMED Microcredit; Register client Crediamigo credit application data into the operational system in accordance with credit policy, operational procedures, and guidelines established by CAMED Microcredit; Conduct customer registration checks to ensure smooth operational processes; Verify required documents for Crediamigo customer registration; Submit credit applications into the operational system; Monitor the status of credit applications in the operational system; Send requested documentation to Remote Compliance; Assist in organizing Unit events; Verify credit instruments for contracted operations, digitize them, and store them in the Unit’s safe, if applicable; Store and manage documents according to the Records Management Plan; Assist in conducting inventories of credit instruments, files, and CAMED Microcredit's assets; Support personnel routines and forward matters to the Regional Human Development team; Perform administrative payment routines for the Unit; And other tasks related to the area. **Requirements and qualifications** **Mandatory requirements:** Legal age (18 years or older); Education: Completed high school; Availability for intercity travel; Experience in administrative routines and customer service; Computer literacy and proficiency in Office Suite (Word, Excel, and PowerPoint). **Additional information** **Salary:** Base salary of R$ 1.717,73; Variable compensation, potentially reaching up to R$ 869,33; Bonus (HR will inform during the selection process). **Benefits:** Training; Life insurance; Health plan; Transportation allowance; Dental plan; Private pension plan; Partnerships with educational institutions; Wellness incentive program through Wellhub; Meal allowance and basic food basket totaling R$ 1.507,24; Childcare/babysitter reimbursement for children up to 5 years and 11 months old—R$ 320,38 (fixed amount per child); Quality of Life Program (We operate subprograms supporting and caring for our employees’ health and well-being across physical, emotional, and social aspects). **Workload:** 40 hours per week; **Working hours:** From 08:00 AM to 05:00 PM (Monday to Friday). We are a new company, founded in 2022, and part of the **Camed Group**. We exclusively operate the **Crediamigo, the LARGEST Productive and Oriented Microcredit Program in Brazil**, a leader in its segment. Currently, we have **over 5,000 employees** operating in **more than 1,900 municipalities** across the Northeast and northern regions of Minas Gerais and Espírito Santo states, making us the LARGEST microcredit operator in Brazil. In our daily work, we strive to leave a positive mark on the world, solve our customers' main problems, and inspire others to do the same. **We are courageous, bold, honorable, confident, inspiring, and strong people.** **MISSION:** To operate with excellence Brazil's leading Microcredit program, creating opportunities, developing, and valuing people. **VISION:** To be recognized for excellence in the operation of microfinance services and as a reference in people's development. **VALUES:** Ethics and Transparency; Commitment and Excellence; Respect and Inclusion; Empathy and Care; Creativity and Innovation. **We are CAMED, we are CREDIAMIGO!**

Praça João XXIII, 35 - Centro, Irecê - BA, 44900-000, Brazil

R$1,717/month