Field Support Technician

Description

Job Summary: Diagnose, perform preventive and corrective maintenance on computers and laptops, and provide on-site technical support to users. Key Highlights: 1. Hardware and software maintenance 2. On-site technical support 3. Operating system configuration We have been consolidating our position in the market since 2011 as a company specialized in IT solutions, offering a portfolio of End User Support and Professional Services. We are further expanding our market presence and currently employ over 70 professionals distributed across various regions of the country, serving 100% of the national territory. Currently, we are a company recognized for the quality of our services, serving major market players and large IT clients such as Algar, Stefanini, Sonda IT, Tech Mahindra, Atos, Positivo, Atento, and others. Interested? Check out the opportunity we are offering: **Field Technician – PJ** **Model:** On-site – Fixed-term contract (1 month) **Work Location:** Vitória da Conquista \- BA * **Working Hours:** Monday to Friday \| Business hours **Responsibilities:** * Diagnose, perform preventive and corrective maintenance on computers and laptops. * Replace and install hardware components (memory, HDD/SSD, displays, keyboards, cards, etc.). * Perform formatting, configuration, and installation of Windows operating systems and corporate tools. * Provide on-site technical support to users for resolving hardware- and software-related incidents. * Ensure equipment integrity and compliance with information security standards. **Requirements and Qualifications:** * Possess a **personal vehicle and valid driver's license (CNH)** for field travel. * Possess a **personal laptop**. * Possess a **smartphone** for communication and service recordkeeping. * Possess **basic tooling for notebook and desktop maintenance**. * Have a minimum of **five 32GB USB flash drives** for performing technical tasks. Minimum Education: Technical Course Driver's License Category: B Personal Vehicle