Telemarketing Operator - Retention

Indeed

Company

Job typeFull-time

Workplace typeOnsite

Experience levelNo experience limit

Education levelNo degree limit

Description

Job Summary: Professional responsible for active and responsive customer service, aiming at customer satisfaction and retention, clarifying doubts regarding products and services. Key Highlights: 1. Active and responsive customer service 2. Focus on customer satisfaction and retention 3. Identification of customer needs >> Key Responsibilities: * Perform active and responsive customer service, clarifying doubts regarding products and services; * Contribute to customer satisfaction, always adhering to established standards; * Carry out customer retention activities; * Identify customer needs through the service provided; >> Requirements for this position: * Completed High School education; * Computer literacy; * Experience in telesales, customer service centers (SAC), and/or customer service. Work Schedule: Monday to Friday, 2:00 PM to 8:00 PM; Saturdays, 8:00 AM to 2:00 PM Benefits: * Medical assistance * Dental assistance * Life insurance * Meal allowance * Transportation allowance Selection Question(s): * Do you have customer service experience? Education: * High School diploma (Mandatory) Work Location: On-site

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Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

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