TELECOM ANALYST II - UBERLÂNDIA

Description

Job Summary: A professional responsible for configuring, activating, and testing data and voice services, working directly with customers and partners, and providing internal technical support. Key Highlights: 1. Configuration and activation of data and voice services, with a focus on quality. 2. Direct engagement with customers to ensure the best experience during deployment. 3. Technical support for network infrastructure, routing, and security. * Configure, activate, and test Algar Telecom's data and voice services, ensuring compliance with technical standards and delivery quality. * Engage directly with customers and partners during activations, clarifying technical questions, aligning expectations, and ensuring the best experience throughout the deployment process. * Configure and provide internal team support for requests related to network infrastructure, routing, security, and connectivity. * Perform connectivity tests, including RFC, upload/download measurements, performance validations, and link integrity checks. * Configure and validate routing protocols such as RIP, BGP, and other protocols used in telecommunications environments. * Support the operations team in resolving incidents and problems by contributing technical network diagnostics. * Develop and maintain technical documentation related to activations, configurations, and operational procedures. * Collaborate with multidisciplinary teams and external partners to ensure efficient delivery and reduce rework. Minimum Education: Bachelor's Degree Driver's License: Class B * FOOD ALLOWANCE * TRANSPORTATION ALLOWANCE * GYMPASS * LIFE INSURANCE