TELECOM CUSTOMER TECHNICIAN - UBERLÂNDIA/MG

Description

Job Summary: Responsible for installing and maintaining optical broadband and STFC products, serving corporate clients, micro and small enterprises (MPEs), and individual customers, with a focus on recommending product upgrades. Key Highlights: 1. Installation and maintenance of optical broadband and STFC products. 2. Customer service for corporate clients, micro and small enterprises (MPEs), and individual customers. 3. Opportunity to recommend migration and product upgrades. ### **Responsibilities** RESPONSIBLE FOR INSTALLATION AND MAINTENANCE OF OPTICAL BROADBAND, XDSL, AND STFC PRODUCTS. SERVING CORPORATE CLIENTS, MICRO AND SMALL ENTERPRISES (MPES), AND INDIVIDUAL CUSTOMERS. THIS ROLE ALSO REQUIRES FAMILIARITY WITH THE COMPANY ALGAR'S OFFERED PRODUCTS, AS THE INCUMBENT IS ALSO RESPONSIBLE FOR RECOMMENDING MIGRATION OR UPGRADES OF GPON OR STFC BROADBAND PRODUCTS. ### **Education** Completed High School ### **Additional Requirements** Driver's License Category B ### **Behavioral Competencies** Proactive attitude, flexibility regarding working hours and relocation to other locations, and ease of use with technology. ### **Technical Competencies** No prior experience required; company provides training. ### **Benefits** Transportation Allowance: Yes, Meal Voucher: Yes, Food Assistance: Yes, Medical Assistance: Yes, Dental Assistance: Yes, Life Insurance: Yes, Other Benefits: Gym membership assistance \- Gympass; Free psychotherapy \- Psicologia Viva; Algar Mais Saúde \- 0800 Dr. Mais Saúde ### **Working Hours:** Mon/Sat 12:00 PM to 8:00 PM (80-min lunch break) \| 200 hrs/month \- rotating schedule ### **Prerequisites** Must reside in Uberlândia