Description
Job Summary:
Responsible for ensuring the continuity and quality of public service, handling and routing incoming calls, and maintaining an organized reception area.
Key Responsibilities:
1. Maintain workplace organization
2. Assist with administrative tasks
3. Receive and direct visitors
### **JOB DESCRIPTION**
**JOB MISSION**
To perform necessary coverage and replacement duties, ensuring the continuity and quality of public service, call receipt and handling, routing calls to requested departments, and maintaining an organized reception area.
**MAIN RESPONSIBILITIES**
* Ensure proper use of uniform, personal hygiene, materials, and supplies, in accordance with uniform standards and instructions from immediate supervisor;
* Receive individuals arriving at the company and direct them to appropriate departments based on purpose and instructions;
* Receive and screen internal and external phone calls, transferring them to the requested personnel;
* Receive documents, correspondence, and products, directing them to relevant departments according to subject matter;
* Assist with administrative tasks upon request from immediate supervisor;
* Maintain workplace cleanliness and organization;
* Perform related duties as required by immediate supervisor, within the scope of one's competencies.
### **JOB REQUIREMENTS**
**REQUIRED COMPETENCIES (Knowledge, Technical Skills, and Practical Abilities)**
MINIMUM EDUCATION: Completed Elementary School.
DESIRED: Completed High School.
MINIMUM EXPERIENCE IN FIELD: 6 months.
DESIRED: 1 year.
LICENSES/CERTIFICATIONS: Not applicable.
**DESIRED**
* Basic knowledge of administrative routines;
* File and document organization.
### **ADDITIONAL INFORMATION**
**Employment Type:** CLT