Editorial Commercial Assistant

Description

Job Summary: Commercial Assistant to provide strategic support to the sales team, focusing on retail bookstore customer service, order entry, and support for commercial activities at a publishing house. Key Highlights: 1. Strategic support to the sales and editorial teams. 2. Retail bookstore customer service and order processing. 3. Support for commercial and promotional activities. We are seeking a **Commercial Assistant** to provide strategic support to the sales team of a publishing house in Belo Horizonte. The candidate will be responsible for serving retail bookstores, entering and tracking orders, supporting commercial and promotional initiatives, and handling administrative tasks within the department. We seek an organized, proactive individual with strong communication skills, autonomy in learning processes, and self-management capability in a dynamic and challenging environment. **Job Objective** To serve as strategic support to the sales team, ensuring smooth commercial operations, proper functioning of platforms, retail bookstore customer service, and promotion of marketing campaigns targeted at small bookstores. **Main Responsibilities** * Enter and track orders received via platforms, events, and promotional campaigns. * Provide courteous, clear, and solution-oriented service to retail bookstores. * Support the sales team with information, registrations, and assistance in commercial processes. * Maintain organized, up-to-date, and accurate records in internal systems. * Support the organization and execution of events and promotional campaigns. * Assist with administrative tasks in the commercial department. **Requirements and Competencies** **Technical Competencies** * Prior experience in commercial customer service, inside sales, or customer support. * Experience with commercial and administrative routines. * Organizational skills, attention to detail, and accuracy in information recording. * Proficiency in consultative selling and customer relationship management. **Behavioral Competencies** * Focused, responsible, and trustworthy profile. * High autonomy and ability to easily learn new processes. * Proactivity, initiative, and sense of urgency. * Strong verbal and written communication skills. * Solution-oriented mindset, agility, and teamwork. **Expected Start Date** Between **April 13 and April 15**.