Job Summary: Supervisory/coordination professional responsible for managing goals, developing teams, and ensuring excellence in service delivery and compliance with financial regulations. Key Highlights: 1. Focus on achieving goals and cooperators’ satisfaction. 2. Leadership within the team and in developing commercial strategies. 3. Guarantee of compliance with current regulations and legislation. **Description and Responsibilities:** **Working Hours:** 40 hours per week + 4 hours of training **Level:** Supervision/Coordination **Employment Type:** Permanent – CLT * Pursue achievement of established goals by offering products and services aligned with cooperators’ expectations. * Achieve goal plans, cooperators’ satisfaction, and loyalty in the short, medium, and long term. * Formulate initiatives to grow the membership base and promote sales of products and services. * Promote offered products and services—including their advantages and benefits—covering interest rates, terms, commercial conditions, and the unique value proposition of cooperative banking. * Ensure all approved transactions undergo analyses consistent with established policies and regulations, supported by guarantees appropriate to the business conducted. * Identify improvement opportunities and implement actions aimed at achieving institutional objectives. * Support the team in negotiating and closing more complex or larger-scale business deals. * Ensure excellence in service delivery and cooperators’ experience. * Ensure branch processes comply with applicable regulations, policies, and legislation. * Ensure adequate cash inventory levels and effective cash management. * Comply with requirements imposed by regulatory and supervisory bodies, as well as institutional policies. * Fulfill obligations under Anti-Money Laundering Law. * Guarantee proper functioning of branches. * Ensure achievement of sales targets by equipping the team with relevant performance information. * Promote the development of team members. * Seek information contributing to strategic development and market participation. * Participate in formulating the commercial strategy. * Maintain delinquency indicators at minimum acceptable levels. Cooperate with internal and external auditors and with Sicoob’s Internal Controls and Risk Management area. * **Requirements:** * MBA or completed/postgraduate degree (or currently enrolled), preferably in finance-related fields; * Valid CPA-10 or higher certification; * Residency in **Araxá**, or immediate availability to relocate to the city; * Valid driver’s license category “B”; * Availability for business travel; * Proficiency in Microsoft Office suite; * Experience in team management; * Expertise in negotiation of financial products and services; * In-depth knowledge of financial institutions and cooperatives; * Solid understanding of financial mathematics; * Advanced knowledge of regulations issued by the Central Bank of Brazil (BACEN), the Securities and Exchange Commission (CVM), and the Brazilian Association of Financial and Capital Markets Entities (ANBIMA); * Advanced knowledge of credit cooperative legislation. **Benefits:** Seniority Bonus, Daycare/Babysitter Allowance, Educational Assistance, Private Pension Plan, Health Insurance, Variable Compensation, Meal Voucher, Corporate University, Wellhub (Gympass)