RECEPTIONIST

Description

Check\-Up Medicina e Diagnóstico, the 3rd largest laboratory in the state of Minas Gerais by number of tests processed, operating in Clinical Analysis and Imaging Diagnosis, is seeking Receptionists. **Main Responsibilities:** * Receive and attend patients in person, either at the advanced counter (ticket kiosk) or service counter; * Register and update patient data in the system, verify medical orders, and request authorization from health insurance providers; * Schedule exams (Clinical Analysis, Imaging, or Home Collection), and inform patients about exam preparation (fasting, collection instructions, timing, etc.) where applicable; * Prepare cost estimates for self-paying customers and record them in the system; * Deliver test results according to laboratory protocols; * Support the team with general administrative routines; * Receive payments, manage cash flow, issue invoices, and report daily received amounts to the finance department; * Assist in verifying sector cleanliness and notify leadership when maintenance is required; * Keep your service counter and sector cabinets organized and clean; * Provide support to new staff members regarding information transfer, acting as a multiplier and assisting with service delivery; * Organize, verify, and monitor daily health insurance authorization forms and support leadership in related matters; * Ensure timely release and issuance of health insurance forms, verifying medical orders and eligibility; * Perform daily double-checks of service forms (dual verification); * Monitor pending service issues when they arise; * Fulfill other requests from Leadership as needed. **Requirements:** * Availability to work flexible hours; * Flexibility regarding logistics; * Strong verbal and written communication skills; * Ability to handle stressful situations; * Basic computer literacy; * Completed high school education (mandatory); * Experience in customer service (preferred); * Prior experience as a receptionist in the healthcare field (preferred, minimum 1 year); \- Familiarity with health insurance plans and sales-oriented mindset (preferred — will be considered an advantage); **Base Salary** \+ Benefits **Benefits:** * Presentation allowance * Individual Performance or Attendance Bonus * Meal allowance * Unimed health insurance plan (with co-payment); * Dental insurance (50% subsidized); * Life insurance; * Gympass/Wellhub; * Tenure-based benefits; * Emotional support (Psychological Assistance Program); * Birthday gift card; * Discount on exams offered by the company itself; **Job Type:** Permanent CLT position. **Work Location:** On-site.