Administrative Services Coordinator – Facilities

Description

Job Summary: A professional to manage facilities and administrative services, focused on process optimization, team management, and building maintenance. Key Highlights: 1. Strategic management of facilities and administrative services. 2. Process optimization and creation of KPI/SLA indicators. 3. Team leadership and oversight of building maintenance. Description: We are seeking professionals who meet the following requirements: * Completed undergraduate degree; * MBA or postgraduate degree preferred; * Industrial experience preferred; * Experience in administrative services; * Experience in facilities management, including cleaning and maintenance of common areas; * Knowledge of building, hydraulic, and electrical maintenance; * Proficiency in Microsoft Office suite. Key day-to-day responsibilities for this position: * Management of employees and service providers for cleaning, maintenance, landscaping, laundry, and other activities in common and production areas related to facilities operations; * Procurement of facilities, laundry, and maintenance service providers; * Development and maintenance of procedures and contracts for Administrative Services, aiming to optimize processes and organize tasks, thereby ensuring efficient prioritization of service requests and activities through process standardization; * Development of efficient work plans to determine the optimal number of third-party vendors and to standardize suppliers and contracts; * Creation of KPI and SLA indicators for Administrative Services, as well as matrix reporting and presentations to Corporate Management and local Operations Directorate, particularly for budget and project approvals; * Preparation of annual budget plans and financial accountability reports for expenses and investments; * Conducting inspections of building facilities—including courtyards, corridors, and common areas—to assess repair or cleaning needs, and to verify the operational status of electrical and hydraulic systems, elevators, and other equipment; * Scheduling preventive and corrective maintenance for damaged structures, prioritizing repairs that pose risks to personnel safety, operational continuity, or visual appearance; * Inspecting landscaping and gardening teams, ensuring continuous maintenance of these areas; * Tracking open service requests until resolution of issues, with indicator generation; * Managing the workforce by identifying needs and implementing individual development plans to ensure employee retention, motivation, and sustained performance; * Identifying opportunities for continuous process improvement by evaluating critical and recurring issues, analyzing root causes, and proposing implementable solutions to ensure ongoing advancement of the department. 251229020249852124