Description
Job Summary:
We are looking for an organized, detail-oriented professional to join our team, providing commercial support, ensuring prompt customer service, and maintaining order in sales processes.
Key Highlights:
1. Essential support for commercial activities and sales processes
2. Focus on customer service and increasing satisfaction
3. Opportunity for growth in an organized and dynamic environment
We are seeking an organized, detail-oriented professional with a strong desire to grow and contribute to our team!
**Job Objective**
Provide support for the company's commercial activities, ensuring prompt customer service, well-organized sales processes, and assistance to the sales team—contributing to increased sales and improved customer satisfaction.
**Main Responsibilities**
* Provide customer service (in-person, phone, and online)
* Assist in preparing quotations and sales orders
* Enter orders into the system and monitor their progress
* Support sales representatives and commercial agents
* Organize and update customer records
* Assist in managing orders, delivery deadlines, and billing
* Pick and verify orders when necessary
* Support the organization of the sales department
* Conduct post-sales follow-up and monitor customer satisfaction
**Requirements**
* Completed high school education
* Experience in customer service or sales is a plus
* Basic computer skills (Excel, sales systems)
* Strong communication and organizational skills
**Behavioral Competencies**
* Proactivity
* Agility
* Strong communication
* Organization
* Teamwork
* Results orientation and customer focus
**Preferred Qualifications**
* Experience in distribution or retail
* Knowledge of e-commerce or marketplaces (Shopee, Mercado Livre, etc.)
**Benefits:**
\- Meal allowance
\- Transportation allowance (no payroll deduction)
\- Wellhub
\- Base salary \+ Commission
Employment type: Full-time
Working hours:
* Monday to Friday
Additional compensation:
* 13th-month salary
Employment type: Full-time, CLT (Consolidation of Labor Laws)
Compensation: Starting from R$1\.813,00 per month
Benefits:
* Life insurance
* Meal allowance
* Transportation allowance
Work location: On-site