Operational Assistant

Description

Job Summary: Seg Imob is seeking an Operational Assistant to analyze information, handle insurance contracting and issuance, and monitor requests to ensure satisfaction of both internal and external customers. Key Highlights: 1. Working in a key team focused on customer analysis and satisfaction 2. Focus on process improvement and innovative solutions 3. Opportunity for professional growth and challenges The Operations department is one of the company’s key teams, responsible for analyzing and ensuring the satisfaction of our internal and external customers—delivering optimal service while striving to understand the needs of those who make a difference in our purpose and services! We are looking for an **Operational Assistant** in **Uberlândia/MG** to carry out departmental activities, delivering services in accordance with the company’s established standards. At **SEGIMOB**, we closely monitor market trends and continuously refine our solution approaches—making them progressively less complex and increasingly unique. With this mindset, **we aim to reach even greater heights**! If you seek professional growth and new challenges for your career, **this is where you belong**. **Join us in building a diverse environment of accelerated growth**. **Ready to take on the challenge?** **\#VemSerSEGIMOB** **Responsibilities and Duties** **Responsibilities and Duties** ----------------------------------- * Analyze information according to the quoted insurance policy, entering data into the insurer’s system and subsequently into the platform for policy release; * Request documentation required by the insurer in cases of pending items; * Contract and issue insurance policies based on information received via the platform; * Generate contracts according to agreed contractual parameters; * Contact the department coordinator and sales team to confirm information; * Monitor requests from brokers received via email and platform, providing appropriate handling and timely responses to requesters; * Participate in internal projects, contributing ideas to improve company processes; * Maintain continuous focus on customer (internal and external) needs, anticipating requirements by prioritizing activities with the greatest business impact; * Comply with formalized guidelines outlined in company policies and procedures: Code of Conduct, Data Confidentiality and Privacy Policy (LGPD), Health, Safety and Environment Policy, etc.; * Ensure mutual respect among all individuals, harmony, and absence of prejudice. * Maintain cleanliness and organization of the workplace. **Requirements and Qualifications** ------------------------------ * Completed high school education or currently pursuing higher education; * Basic Microsoft Office package; * Strong communication skills; * Ethics and integrity; * Teamwork; * Proactivity; * Agility; * Discipline. **Requirements and Qualifications** **Requirements and Qualifications** ------------------------------ * Completed high school education, or holding a technology degree, or currently pursuing higher education; * Basic Microsoft Office package; * Strong communication skills; * Ethics and integrity; * Teamwork; * Proactivity; * Agility; * Discipline. **Additional Information** At SegImob, we highly value the balance between professional and personal life. We recognize that everything is interconnected—and ultimately, **it’s all about people.** That’s why our benefits are personalized—check them out! What SegImob offers you: Your allowance—**Freedom Allowance!** No more choosing between meal and food allowances—we provide a VISA-branded card in partnership with CAJU, and I **\#SóVejoBenefícios** in this partnership! Fresh fruit available weekly to support your well-being Transportation Voucher (VT) Health Insurance for Employees Dental Insurance Life Insurance Extended Paternity Leave Gympass Recognition and Gamification Programs Equipment Provided by the Company Happy Hour Day Off The **Seg Imob** was founded with the mission of transforming and innovating the real estate market by offering intelligent and secure solutions to ensure peace of mind for real estate agencies, brokers, and tenants. Guided by credibility and commitment to excellence, we have become an industry reference by developing products tailored to the specific needs of the rental market. Our story began with a vision to simplify processes and provide agile, efficient alternatives to ensure security in real estate transactions. **For over 11 years**, we have built strategic partnerships and invested in technology and innovation—all aimed at delivering a more reliable and transparent experience for our customers. Today, Seg Imob stands out as a company committed to the sector’s evolution—operating ethically and transparently to deliver customized, efficient solutions. Our commitment remains to keep evolving and offering the best alternatives for the real estate market—always prioritizing security, convenience, and customer satisfaction.