* Supervise and coordinate the customer service team, ensuring all employees follow the standards and procedures established by the carrier; * Conduct regular training sessions to empower the team, improving communication, service efficiency, and technical knowledge of the carrier's services; * Evaluate team performance, providing constructive feedback and implementing improvement actions when necessary; * Address problems and complaints, seeking quick and efficient solutions while always aiming for customer satisfaction. Requirements: Experience in this role. Job type: Full-time, Permanent CLT Salary: R$3\.500,00 \- R$4\.000,00 per month Benefits: * Medical assistance * Dental assistance * Company mobile phone * Free parking * Profit sharing * Life insurance * Meal allowance * Transportation allowance Selection question(s): * Do you have knowledge of cargo scheduling? * Do you have experience in people management?
João Silva
Indeed · HR
João Silva
Indeed · HR
