Commercial Administrative Assistant

Description

Job Summary: The Commercial Administrative Assistant will handle customer and supplier inquiries, analyze demands, request freight quotations, and support various departments, contributing to the continuous improvement of processes. Key Highlights: 1. Multichannel customer and supplier support 2. Support for New Business, Logistics, and Dispatch departments 3. Focus on continuous improvement and process quality Transdica Transportes has an open position for a Commercial Administrative Assistant. Key responsibilities include: * Handling customer and supplier inquiries via phone, e-mail, WhatsApp, and other communication channels; * Providing and receiving information regarding products and services to customers; * Clarifying doubts and monitoring trip status (occasionally); * Analyzing customer demands and requests, collecting necessary information to organize transportation and ensure service excellence; * Requesting freight quotations and registering quotation requests in the ERP system; * Scheduling material pickups from customers' suppliers; * Supporting the New Business, Logistics, and Dispatch departments; * Executing cancellation procedures per customer requests; * Contributing to continuous improvement and quality assurance within departmental processes. Employment Type: Full-time CLT Salary: R$1\.756,06 per month Benefits: * Medical assistance * Dental assistance * Fuel allowance * Free parking * Profit-sharing program * Life insurance * Meal voucher * Transportation voucher Work Location: On-site