Sales Administrative Assistant

Description

Job Summary: The professional will be responsible for in-person and telephone sales, member relationship management, claim registration, vehicle inspections, daily cash closing, and financial control. Key Highlights: 1. Opportunity to work in sales and customer relationship. 2. Responsibility for various administrative and financial activities. 3. Focus on member retention and base expansion. **Our Purpose:** Magna is a mutual property protection association focused on providing coverage for vehicles such as cars and motorcycles. It consists of a group of individuals who join together to share the costs associated with possible incidents involving registered vehicles. If an association member experiences an incident, the related costs are shared among all members according to the association’s established rules. Currently, Magna operates multiple regional branches across the states of Minas Gerais, Goiás, and São Paulo, with its headquarters located in Uberlândia-MG. With over 13 years of operation, Magna serves tens of thousands of members nationwide. Our purpose is to care for people responsibly, respectfully, and with excellence—delivering solutions that provide security, trust, and peace of mind to our members. We grow sustainably, without compromising ethics, empathy, or quality in every interaction. **Responsibilities:** * Conduct sales both in-person and via telephone to expand the membership base; * Maintain continuous relationship management and provide support to members, both in-person and via telephone; * Handle claim registration, conduct on-site inspections at the company’s address, and perform daily cash closing; * Update and manage financial records, including bill payments and member database maintenance, as well as supporting the finance department by submitting invoices, receipts, and other documentation required for office operations; * Carry out collection and negotiation activities (via telephone) with active and inactive members; * Contribute to expanding and retaining the membership base, aiming to reduce cancellation rates (churn); * Submit documents to the legal department within requested deadlines; * Ensure timely updates and data integrity within the CRM system to support relationship management and membership growth strategies. **Requirements:** * Completed high school education; preferred qualifications include technical or undergraduate degrees in Administration, Commercial Management, Business Processes, or related fields. * Experience in sales and customer service, with emphasis on quality and efficiency; * Strong verbal and written communication skills—clear and concise; * Ability to construct persuasive arguments; * Results-oriented mindset, focused on achieving targets and performance goals; * General knowledge of sales techniques and processes; * Proficiency with technology and digital tools (spreadsheets, CRM systems, email/digital communication platforms). ***Benefits:*** (Average reported = Base Salary + Performance Bonus) Meal Allowance, Health and Dental Plans, Life Insurance, Education Assistance, Gympass. Employment Type: Full-time, CLT (Consolidation of Labor Laws) Compensation: Starting from R$1.634,000 per month Benefits: * Health insurance * Dental insurance * Education assistance * Life insurance * Meal allowance * Transportation allowance Work Location: On-site