We began our operations in 1994 in the city of Belo Horizonte, focusing exclusively on retail sales of original parts. In 1998, we expanded our activities into the wholesale market. Since then, we have been consolidating our growth and credibility in the market. Our success is largely attributable to our customer-focused strategy. We continuously invest in training and developing an exceptionally dedicated team committed to excellence in customer service. Additionally, we value strengthening partnerships with suppliers to ensure the best sales conditions for our products. Our philosophy is to offer customers the best products available in the market while ensuring agility both in sales and delivery. **Responsibilities and duties** * Maintain regular contact with carriers via e\-mail, telephone, or systems to align procedures; * Conduct meetings to align goals, drive improvements, and resolve operational bottlenecks; * Develop, maintain, and enhance logistics dashboards in Power BI (or similar tools) for monitoring KPIs (service level, delivery deadlines, transit time, OTIF, daily volume, incidents, etc.); * Consolidate information from various systems (TMS, WMS, ERP, SAC, CRM) to generate operational and strategic insights; * Monitor key operational indicators in real time, ensuring proactive handling of deviations; * Participate in building predictive dashboards for capacity planning and SLAs; * Support leadership in deploying action plans based on critical analyses; * Drive continuous improvement of operational control processes and performance visibility. **Requirements and qualifications** * Degree in Engineering, Logistics, IT, Business Administration, or related fields; * Proficiency with BI tools (Power BI, Tableau, QlikView); * Knowledge of logistics processes, less-than-truckload/full-truckload transportation, TMS/WMS, logistics and service indicators; * Advanced Excel skills. **Additional information** By joining our team, you will have access to: * Unimed medical assistance * Unimed dental assistance * Gympass * Pharmacy benefits * Morning and afternoon coffee * Partnerships with universities and language schools * Product discounts * Training programs * Life insurance * Meal allowance or food voucher * Transportation voucher Friopeças began operations in 1994 in Belo Horizonte/MG, initially operating exclusively in the retail segment of original parts — but already in 1998, it also entered the wholesale market. Since then, Friopeças has been steadily consolidating its growth and market credibility. Its success is largely due to its customer-focused strategy, clearly demonstrated through continuous investment in training and developing a highly committed team dedicated to service excellence, as well as through its commitment to strengthening supplier partnerships to ensure optimal product sales conditions.
João Silva
Indeed · HR
João Silva
Indeed · HR
