CEMIG Customer Service Representative

R$1,564/month

Indeed

Company

Job typeFull-time

Workplace typeOnsite

Experience levelNo experience limit

Education levelHigh School Diploma

Description

CEMIG CUSTOMER SERVICE REPRESENTATIVE POSITION Workplace: Rua Itapecerica, 151 - Centro - Divinópolis Employment type: CLT Work schedule: 5x2 (Monday to Friday) Shift hours: 10:00 to 16:00 - 15-minute break Total working hours: 6 per day. Salary: R$ 1.564,12 Benefits: Attendance Bonus: R$ 100.00 Transportation Voucher Dental Plan Gympass Plan UCVS Job Description: We are seeking professionals to work as Relationship Attendants at CEMIG, providing direct customer support. The role involves in-person customer service with a focus on excellence, courtesy, and prompt resolution of inquiries, registration of requests, negotiations, and guidance regarding electricity services. Responsibilities: Provide in-person customer service. Clarify questions regarding bills, consumption, power disconnection and reconnection, duplicate bills, and other services offered by CEMIG; Redirect requests to responsible departments when necessary; Meet quality targets, average handling time, and customer satisfaction metrics. Requirements: Completed high school education; Strong verbal and written communication skills; Basic computer literacy; Prior experience in customer service. Work location: On-site Compensation: R$1.564,12 per month Benefits: * Dental care assistance * Food allowance * Transportation voucher Work location: On-site

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Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

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