Administrative Assistant I

Description

4. JOB DESCRIPTION Responsible for operationalizing the workflow of verification, validation, registration, and delivery of diplomas issued by the institution and by external partner colleges. The primary focus is to ensure full legal and technical compliance of academic documents. 4.1 MAIN RESPONSIBILITIES: a) Detailed verification of civil and academic documents. b) Validate and certify the authenticity of diplomas and certificates upon request from companies, strictly adhering to the General Data Protection Law protocols. c) Operate internal registration systems and official digital certification platforms. d) Generate digital and physical diplomas; index physical and digital diplomas and certificates in the appropriate tools. e) Update and maintain spreadsheets tracking internal/external resolutions and regulations for quick reference. f) Provide focused, solution-oriented technical support to staff of internal and external secretariats. g) Respond promptly, clearly, and formally to emails and service requests directed to the diploma registration section. h) Perform other administrative tasks. 4.2 MINIMUM EDUCATION REQUIRED: Completed high school. 4.3 ADDITIONAL TRAINING: Proficiency in Microsoft Office (Excel/Word). 4.4 KEY COMPETENCIES (SPECIFIC KNOWLEDGE): a) Ability to ensure all processes strictly comply with Ministry of Education ordinances and internal regulations. b) Extreme attention to data accuracy, as an error in a diploma invalidates the document. c) Ability to proactively identify flaws or inconsistencies in academic transcripts and minutes. d) Ability to clearly identify errors and professionally but firmly reject documents from partner colleges. 4.5 KEY SKILLS (SPECIFIC BEHAVIORS): Strong writing ability, legible and consistent handwriting for completing official documents. Deadline management. Ability to clearly explain possible occurrences. Proficiency with technology and rapid learning curve for new information systems. 4.6 MINIMUM EXPERIENCE: Experience in data verification and visual analysis of documents (identifying errors, erasures, or missing signatures). Experience with typing and database/spreadsheet entry tasks. History of meeting strict deadline-driven targets (activities with rigid delivery dates). Employment type: Full-time, permanent CLT contract Salary: R$1.518,00 – R$1.632,00 per month Benefits: * Medical assistance * Dental assistance * Meal allowance * Food voucher * Transportation voucher Experience: * Microsoft Excel (Preferred) * Administrative assistant (Mandatory) * Administrative area (Mandatory) Work location: On-site