




Job Summary: The professional will be responsible for ensuring customer safety and well-being, organizing social areas, and delivering a unique and unforgettable experience. Key Highlights: 1. Focus on customer safety and well-being 2. Organization of social areas 3. Providing a unique and unforgettable experience Ensure customer safety and well-being, and maintain organization of social areas. Place customers at the "heart" of everything performed to deliver them a unique and unforgettable experience. Responsibilities: Company and customer registration; Customer loyalty programs; Email support; WhatsApp/phone support; Management of reservation distribution channels such as Booking, Expedia, Trend, etc.; Issuance of fiscal invoices; Night audit; Personalized support for travel agencies; Schedule: 12x36 — 7:00 PM to 7:00 AM Salary: R$2.202,91 Bonus: 8% Benefits: Meal allowance/food voucher R$350.00 Transportation voucher Medical insurance Dental insurance Aquatic club membership Employment type: Full-time CLT Benefits: * Medical assistance * Dental assistance * Commercial agreements and discounts * Meal allowance — R$350.00 * Transportation voucher * Basic food basket * Gympass * Day Off Working hours: * Weekdays and weekends * 12-hour shifts Additional compensation types: * 13th-month salary * Night shift premium * Bonus Education: * Completed high school (Mandatory) Language: * English (Preferred) Shift availability: NIGHT Employment type: Full-time CLT Compensation: R$2.202,91 per month Benefits: * Medical assistance * Dental assistance * Meal allowance * Transportation voucher Selection questions: * Are you available to work the night shift from 7:00 PM to 7:00 AM? * Do you have experience in customer service? Work location: On-site


