Description
Job Summary:
The professional will be responsible for ensuring customer safety and well-being, organizing social areas, and delivering a unique and unforgettable experience.
Key Highlights:
1. Focus on customer safety and well-being
2. Organization of social areas
3. Providing a unique and unforgettable experience
Ensure customer safety and well-being, and maintain organization of social areas.
Place customers at the "heart" of everything performed to deliver them a unique and unforgettable experience.
Responsibilities:
Company and customer registration;
Customer loyalty programs;
Email support;
WhatsApp/phone support;
Management of reservation distribution channels such as Booking, Expedia, Trend, etc.;
Issuance of fiscal invoices;
Night audit;
Personalized support for travel agencies;
Schedule: 12x36 — 7:00 PM to 7:00 AM
Salary: R$2.202,91
Bonus: 8%
Benefits: Meal allowance/food voucher R$350.00
Transportation voucher
Medical insurance
Dental insurance
Aquatic club membership
Employment type: Full-time CLT
Benefits:
* Medical assistance
* Dental assistance
* Commercial agreements and discounts
* Meal allowance — R$350.00
* Transportation voucher
* Basic food basket
* Gympass
* Day Off
Working hours:
* Weekdays and weekends
* 12-hour shifts
Additional compensation types:
* 13th-month salary
* Night shift premium
* Bonus
Education:
* Completed high school (Mandatory)
Language:
* English (Preferred)
Shift availability: NIGHT
Employment type: Full-time CLT
Compensation: R$2.202,91 per month
Benefits:
* Medical assistance
* Dental assistance
* Meal allowance
* Transportation voucher
Selection questions:
* Are you available to work the night shift from 7:00 PM to 7:00 AM?
* Do you have experience in customer service?
Work location: On-site