Job Description — Junior Apprentice The Junior Apprentice will work under an integrated administrative support regime, contributing to the company's daily operations across various areas such as administration, HR, logistics, warehouse management, finance, secretarial services, and general support. The goal is to provide practical learning alongside theoretical training, preparing young individuals for the labor market within a collaborative and structured environment. Responsibilities **Administrative and HR Support** * Answer the intercom and serve as the first point of contact for suppliers and visitors. * Assist the administrative team, HR, management, and executive leadership with various requests. * Organize documents, file customer proposals and contracts, and perform document digitization following classification and preservation criteria. * Operate office equipment and carry out secretarial and pantry services. **Customer Service and Support** * Provide customer service in the support department, receiving requests and routing them appropriately based on demand. * Assist in resolving inquiries and referrals, ensuring clear and empathetic communication. * Record and organize received tickets or requests, contributing to the department’s responsiveness. **Support to Other Departments** * Assist other internal departments with tasks as needed and according to priority. * Collaborate with teams across different areas on operational and organizational activities. * Act flexibly and proactively to support cross-departmental integration. **Logistics and Warehouse Management** * Receive, inspect, and store products and materials in warehouses and inventory areas. * Record incoming and outgoing items, manage inventory levels, and organize storage space to facilitate movement. * Distribute materials for shipment and procure items as needed. Commitments * Fulfill the theoretical and practical apprenticeship schedule as stipulated by current legislation. * Carry out assigned tasks responsibly, punctually, and in an organized manner. * Maintain company materials, documents, and equipment in good condition. * Follow instructions from supervisors and contribute to smooth team operations. * Maintain confidentiality and uphold professional conduct when handling internal information. * Interact with customers and colleagues empathetically, respectfully, and with clear communication. Priorities * **Customer service in the support department**, receiving requests and contributing to issue resolution. * **Integrated support to the administrative, HR, and management teams**, addressing requests promptly and proactively. * **Assistance to other departments** with internal tasks, promoting interdepartmental integration. * **Warehouse and inventory organization and control**, ensuring material availability. * **Document management**, including filing, classification, digitization, and information preservation. * **Interaction with suppliers, customers, and internal staff**, ensuring clarity in communication. **Important Notes:** * Age: 18 to 23 years old. * Completed high school education. * Preferred: Currently enrolled in undergraduate or technical programs in Information Systems Analysis, Business Administration, Accounting, or related fields. * Working hours: 4 hours per day.
João Silva
Indeed · HR
João Silva
Indeed · HR
