Job Summary: Work in the Toyota quality and processes area, focusing on monitoring performance indicators, auditing, and team training for continuous improvement. Key Highlights: 1. Expertise in Toyota quality and processes with a focus on continuous improvement. 2. Monitoring of performance and customer satisfaction indicators. 3. Auditing oversight and team training aligned with Toyota standards. **Description and Responsibilities:** **Working Hours:** Monday to Friday, 8:00 AM to 6:00 PM **Level:** Professional **Employment Type:** Permanent – CLT * Work in the Toyota quality and processes area, focusing on the following activities; * Monitor Toyota performance indicators (Dealer Evaluation) to support dealership management; * Track customer satisfaction indicators (ISC, NPS); * Oversee the audit program (One Toyota); * Deliver Toyota standard training to teams; * Maintain GAB internal training programs and initiatives; * Continuously pursue continuous improvement and innovation in sales and/or after-sales processes. **Requirements:** * Bachelor's degree completed or in progress (preferred); * Experience in auditing or process review (preferred); * Basic Excel knowledge. **Benefits:** Medical assistance, Dental assistance, Gym allowance, Internal benefits, Private pension, Life insurance, Meal voucher, Transportation voucher
João Silva
Indeed · HR
João Silva
Indeed · HR
