Description
**Job Description and Responsibilities:**
**Working Hours:** Monday to Friday, from 8:00 AM to 5:00 PM, with a 1-hour lunch break.
**Level:** Professional
**Employment Type:** Permanent – CLT
Responsible for directly or telephonically serving cooperative members, assisting them with branch-related processes (e.g., clarifying questions about their products and services, accounts, cash services, updating registration data, using ATMs, among others), as well as offering and clarifying doubts regarding the Institution’s products and services; additionally, providing managerial support in prospecting new cooperative members and negotiating products and services, thereby contributing to achieving established results and targets.
**Requirements:** **External Requirements:**
* Completed undergraduate degree in Administration, Accounting Sciences, Economics, Financial Management, or related fields.
* Computer literacy (Microsoft Office Suite: Word, PowerPoint, Excel, Outlook).
* Knowledge of financial products and services is desirable.
* CPA-10 certification and sales experience are desirable.
* Strong customer service skills.
**Benefits:**
Length-of-Service Bonus (Annual Bonus), Childcare/Babysitter Allowance, Funeral Assistance, Psychological Support, Study Grant, Comerc (Electricity Bill Discount), Birthday Day Off, Credit Operation Discount, Vehicle Financing, Flexible Vacation Scheduling, Current Account Fee Waiver, Welcome Kit, Newborn Kit, Coopacredi Integration Kit, Sicoob Backpack, Health Insurance Plan, Dental Insurance Plan, Zenklub Platform, PPR (Profit-Sharing Program), Birthday and Length-of-Service Gifts, Private Pension Plan, Cash Drawer Allowance, Life Insurance, Sicoob Previ, Unimed Telemedicine, Uniform, Credit Card Upgrade (Plastic), Meal Voucher, Transportation Voucher, Christmas Meal Voucher, Wellhub