We are looking for an Assistant Store Manager to join the Urban BH Shopping team. You will be responsible for supporting store management, ensuring excellence in customer service, achieving commercial targets, and leading the sales team. If you are passionate about fashion, possess leadership qualities, and seek professional growth, this opportunity is for you! **Responsibilities and duties** \- Support the Store Manager in daily store operations, ensuring achievement of targets and performance indicators \- Lead, motivate, and develop the sales team, fostering a collaborative environment \- Monitor and analyze commercial metrics (revenue, average transaction value, conversion rate, sales per labor hour) \- Ensure excellence in customer service and shopping experience \- Supervise store organization, visual merchandising, and product replenishment \- Perform store opening and/or closing as scheduled \- Support recruitment, onboarding, and training of new employees \- Ensure compliance with company policies, operational procedures, and regulatory standards \- Act as store representative in the Store Manager’s absence **Requirements and qualifications** \- Completed high school education (college enrollment or degree is a plus) \- Prior leadership experience in retail (fashion experience is a plus) \- Skills in team management and people development \- Results-oriented mindset with strong goal focus \- Strong communication and interpersonal relationship skills \- Knowledge of retail KPIs \- Availability to work on shopping mall schedules (including weekends and holidays) **Additional information** \- Medical assistance \- Dental assistance \- Meal/food allowance \- Transportation allowance \- Pharmacy benefit We are built on passion, attitude, and authentic affection. It is the pride we take in our work, our brand, and our community that makes us belong. Here, we believe each person inspires another, and together we can empower people and transform stories. Connected and collaborating with one another, we advance with lightness and intelligence. We are real people of a new era: plural individuals who engage with ethics, respect, and humanity. We see challenges as the greatest opportunities to inspire the world, delight our customers, and consistently exceed their expectations. With responsibility and autonomy, we pursue top-tier quality to become the #1 lifestyle destination for men. We are the protagonists of our own story. And our story continues—always forward, always beyond.
João Silva
Indeed · HR
João Silva
Indeed · HR
