SDR - Patient Relationship Building and Conversion

Description

Job Summary: We are seeking a communicative, proactive, and organized SDR to manage patient relationships and conversions at a dental clinic, contributing to an enhanced patient experience and clinic growth. Key Highlights: 1. Opportunity for communicative professionals with a commercial profile 2. Focus on patient relationship building and conversion 3. Collaborative and structured work environment **SDR – Patient Relationship Building and Conversion** (Model \- Dental Clinic) Do you communicate easily, enjoy interacting with people, and possess a commercial mindset to turn consultations into opportunities? Can you maintain organization in daily routines, handle rejections effectively, and still deliver courteous and professional service? Then this opportunity may be right for you! We are looking for a communicative, proactive, and organized professional skilled in customer relationship management and commercial outreach, who can contribute to patients’ experience and clinic growth by converting consultations into new treatments. If this profile resonates with you, join our team! **About the Company** Our clinic features a well-structured, qualified, and excellence-oriented team committed to outstanding patient care. We value a collaborative, organized, and respectful work environment where every professional has space to contribute, learn, and grow. The team holds frequent alignment meetings and maintains a strong cooperative spirit, ensuring mutual support in daily operations and promoting an efficient and harmonious workflow. We value healthy professional relationships, open communication, and a light yet productive work atmosphere—delivering a positive experience both for professionals and patients. **About the Opportunity** **What is essential to apply?** Completed high school education. **Schedule** Monday to Friday – 8:00 AM to 6:00 PM Saturday – 8:00 AM to 1:00 PM Work Mode: In-person Employment Type: CLT (Consolidated Labor Laws) **What do we expect from this professional?** Strong verbal and written communication skills; Experience or familiarity with customer service; Ability to conduct commercial outreach and interactions with patients; Commitment to routines and schedules; Commitment to tasks and results; Emotional stability to handle rejections; Organization and discipline in managing routines; Ability to work collaboratively in a team; Resilience when facing challenges in customer interactions; Attention to detail. **Preferred Qualifications:** Prior experience in public-facing roles or commercial routines; Experience in dental clinics or the healthcare sector; Experience in patient relationship building and conversion; Familiarity with management systems or CRM platforms (Clinicorp). **What will be the key challenges?** Conducting initial patient intake; Performing outreach and contact with potential patients; Presenting information about available treatments and services; Following up on leads; Supporting the organization of the clinic’s patient flow; Collaborating with the reception team; Maintaining updated records and information in the Clinicorp system; Handling objections and rejections during the conversion process; Maintaining consistency and energy throughout customer interactions. **What must not happen:** Disrespect in the workplace; Lack of commitment to schedules and responsibilities; Difficulty handling customer outreach and rejections; Disorganization in recording information and tracking patients. **What do we offer?** Salary; Performance-based commission; Transportation allowance; Collaborative and structured work environment. Job Type: Full-time, Permanent CLT Compensation: R$1\.857,00 per month Benefits: * Transportation allowance Work Location: In-person