Be responsible for reception activities, including: attending to customers, internal and external visitors; controlling the flow of people; patrolling the premises; identifying potential non-conformities; and, if necessary, notifying the immediate supervisor; providing humanized and personalized guidance and referrals, contributing to superior service quality and customer satisfaction; controlling employee movement in locker rooms, guiding compliance with regulations and procedures, monitoring locker usage, inspecting hygiene conditions, and handling related matters with involved parties. * **Schedule:** 10:00 AM to 10:00 PM\. * **Shift Pattern:** 12-hour shifts on a 36-hour rotation (paired shift in May). * **Salary:** R$ 1\.699,41 * **Benefits:** * Transportation allowance; * Meal voucher or food allowance; * Medical assistance (UNIMED); * Dental assistance (METLIFE); * Educational assistance (undergraduate and postgraduate programs); * Childcare allowance — amounting to R$ 200.00 (per child), subject to eligibility criteria and applicable to children up to 48 months of age (limited to 3 children); this benefit is intended for: Mothers or legal guardians of children up to 48 months of age, or of children with special needs of any age; Fathers with permanent custody of children up to 48 months of age, or of children with special needs of any age. Quality-of-life program; * Funeral plan; * Partnerships with restaurants, Pacheco, psychologists, pharmacies, auto repair shops, and gyms; * Christmas gift card. **Responsibilities and Duties** * Receive shift handover by reviewing key information required to begin work; * Control entry and exit of customers and staff, verifying badge usage and identifying suppliers, visitors, and equipment; * Attend to customers, internal and external visitors, in person or via telephone, providing information and guidance; * Report non-conformities to Supervision by telephone or in person; * Control vehicle traffic and merchandise deliveries at loading and unloading entrances; * Patrol the premises, identifying potential non-conformities and, if necessary, notifying the immediate supervisor; * Participate in area-related meetings when requested; * Perform other related tasks of equivalent difficulty level upon request from the immediate supervisor. **Requirements and Qualifications** * Completed high school education; We are Santa Casa BH, and we work for a cause: delivering top-tier healthcare to everyone. For over 100 years, we have built a legacy recognized across Minas Gerais. We stand as the largest healthcare institution in the state, comprising: Santa Casa BH — High-Complexity Hospital (100% SUS-funded); São Lucas Hospital — Private and Health Insurance Hospital; Santa Casa BH Specialized Outpatient Clinics; Santa Casa BH Maternal and Child Institute; Santa Casa BH Oncology Institute; Santa Casa BH Clinical Research Center; Órix Lab Santa Casa BH; Santa Casa BH School of Health; Santa Casa BH Geriatric Institute; and Santa Casa BH Family Care. More than 8,000 professionals uphold our mission as their own ideal. Together, we beat as one heart. **Alert!** Santa Casa BH **does not charge any fees during its selection processes.** All recruitment procedures are conducted **free of charge and transparently**. If in doubt, contact Santa Casa BH directly through official channels available on our website. Protect yourself against scams and fraud, and rely on us for a secure and trustworthy selection process.
João Silva
Indeed · HR
João Silva
Indeed · HR
