Description
Job Summary:
Commercial customer service focused on negotiation, customer data update, and complaint registration, conducted in the field using a mobile unit.
Key Highlights:
1. Commercial customer service and negotiation
2. Field operations with mobile unit
3. Customer data update and complaint registration
\*OPEN POSITION \| COMMERCIAL CUSTOMER SERVICE AGENT – MINAS GERAIS\*
If you enjoy customer service, are skilled at negotiation, and have the energy to work in the field, this opportunity is for you!
Field deployment with Mobile Unit (Belo Horizonte and interior of Minas Gerais) for 7 to 10 days.
Main Responsibilities:
* Commercial customer service
* Debt negotiation
* Issuance of duplicate bills
* Customer data update and experience with SAP system
* Complaint registration and follow-up
Working Hours:
Mon–Fri: 8:00 AM–12:00 PM \| 1:00–5:00 PM
Saturday: 8:00–12:00 PM
Salary: R$ 2\.059,00
Benefits offered to employees:
Transportation allowance
Meal allowance: R$ 21.17 per business day (5% payroll deduction) \+ additional amount during travel
Hapvida health insurance plan (with co-payment)
Dental plan: R$ 13.18/month
Life insurance
Online psychological support
Gym partnership
Other quality-of-life initiatives provided by the company
Requirements:
* Completed high school education
* Experience with SAP system
* Driver's license Category B
* Availability for travel to Belo Horizonte and interior of Minas Gerais for 7 to 10 days in the field.
Interested?
Send your resume to: talentos@3esolucoes.com.br
Or contact us via WhatsApp: \+55 85 9654\-7724
Employment Type: Permanent CLT contract
Compensation: R$2\.000,00 \- R$2\.059,00 per month
Benefits:
* Medical assistance
* Dental assistance
* Life insurance
* Meal allowance
* Transportation allowance
Selection Question(s):
* Are you available for field trips lasting up to 7–10 days?
* Do you hold an active Category B driver's license and have experience driving vehicles?
* Do you have experience with the SAP system?
Work Location: On-site