Commercial Customer Service Agent

Description

Job Summary: Commercial customer service, debt negotiation, issuance of duplicate invoices, and customer database updates using the SAP system. Key Highlights: 1. Field operations with mobile unit 2. Focus on customer service and negotiation 3. Experience with SAP system *OPEN POSITION | COMMERCIAL CUSTOMER SERVICE AGENT – MINAS GERAIS* If you enjoy interacting with customers, possess negotiation skills, and have the energy to work in the field, this opportunity is for you! Field deployment via Mobile Unit (Belo Horizonte and interior of Minas Gerais) for 7 to 10 days. Main responsibilities: * Commercial customer service * Debt negotiation * Issuance of duplicate invoices * Customer database updates and experience with SAP system * Registration and follow-up of complaints Working hours: Mon–Fri: 8:00 AM–12:00 PM | 1:00–5:00 PM Saturday: 8:00–12:00 PM Salary: R$ 2.059,00 Benefits offered to employees: Transportation allowance Meal allowance: R$ 21.17 per business day (5% payroll deduction) + additional amount during travel Hapvida health plan (with co-payment) Dental plan: R$ 13.18/month Life insurance Online psychological support Gym partnerships Other quality-of-life initiatives provided by the company Requirements: * Completed high school education * Experience with SAP system * Brazilian driver’s license, Category B * Availability for travel to Belo Horizonte and interior of Minas Gerais for 7 to 10 days in the field. Interested? Send your resume to: talentos@3esolucoes.com.br Or contact us via WhatsApp: +55 85 9654-7724 Employment type: Full-time CLT Compensation: R$2,000.00 – R$2,059.00 per month Benefits: * Medical assistance * Dental assistance * Life insurance * Meal allowance * Transportation allowance Selection question(s): * Are you available for field trips lasting up to 7–10 days? * Do you hold an active Category B driver’s license and experience driving vehicles? * Do you have experience with the SAP system? Work location: On-site