Commercial Customer Service Agent

Description

Job Summary: Commercial customer service including debt negotiation, issuance of duplicate bills, and customer record updating, performed in the field. Key Highlights: 1. Field operations with commercial customer service 2. Debt negotiation and customer record updating 3. Complaint registration and follow-up *OPEN POSITION | COMMERCIAL CUSTOMER SERVICE AGENT – MINAS GERAIS* If you enjoy public-facing service, possess strong negotiation skills, and have the energy to work in the field, this opportunity is for you! Field deployment via Mobile Unit (Belo Horizonte and interior of Minas Gerais) for 7 to 10 days. Main Responsibilities: * Commercial customer service * Debt negotiation * Issuance of duplicate bills * Customer record updating and experience with SAP system * Complaint registration and follow-up Working Hours: Mon–Fri: 8:00 AM–12:00 PM | 1:00 PM–5:00 PM Sat: 8:00 AM–12:00 PM Salary: R$ 2,059.00 Benefits offered to employees: Transportation allowance Meal allowance: R$ 21.17 per business day (5% payroll deduction) + additional amount during travel Hapvida health insurance plan (with co-payment) Dental plan: R$ 13.18/month Life insurance Online psychological support Gym partnership Other corporate wellness initiatives Requirements: * Completed high school education * Experience with SAP system * Valid Brazilian driver’s license (Category B) * Availability for travel to Belo Horizonte and interior of Minas Gerais for 7 to 10 days in the field. Interested? Send your resume to: talentos@3esolucoes.com.br Or contact us via WhatsApp: +55 85 9654-7724 Employment Type: Full-time CLT Compensation: R$2,000.00 – R$2,059.00 per month Benefits: * Medical assistance * Dental assistance * Life insurance * Meal allowance * Transportation allowance Selection Question(s): * Are you available for field trips lasting up to 7–10 days? * Do you hold a valid Category B driver’s license and have experience driving vehicles? * Do you have experience with the SAP system? Work Location: On-site