Receptionist for Lavras Unit - MG

Description

Job Summary: A professional responsible for public service, performing registrations, appointments, health insurance plan requests, and supporting the Quality Management System. Key Highlights: 1. In-person, online, and telephone customer service 2. Support for the Quality Management System 3. Ethics, confidentiality, and professionalism **? Position: Receptionist** We are seeking a professional to provide public service, offering guidance and instructions to patients (in person, online, and by phone), performing system registrations and appointments, submitting health insurance authorization requests, delivering test results, maintaining administrative records, and supporting the Quality Management System. **Requirements:** Completed high school education Minimum of 6 months’ experience in customer service is desirable; knowledge of Clinical Laboratory is an advantage. Basic computer skills and intermediate typing proficiency Knowledge of Clinical Laboratory is an advantage **Desired Competencies:** Ethics, confidentiality, professionalism, and commitment Empathy, good communication skills, and active listening ability Organization, attention to detail, and concentration Proactivity, multitasking ability, and strong interpersonal skills The professional must act responsibly, adhering to internal regulations, quality policies, and biosafety standards, ensuring humane service, accurate information recording, and confidentiality of results.