Job Summary: This role involves supporting POS software (C5), resolving system failures, and integrating ERP and POS, requiring proactivity and technological knowledge. Key Highlights: 1. Connect people, businesses, and opportunities to generate economic value. 2. An environment guided by ethics, commitment, appreciation, and respect for people. 3. Opportunity for professional growth. **About the Role** ---------------- At Economart, we connect people, businesses, and opportunities to generate economic value and pursue efficiency in everything we do. We are constantly evolving and need people eager to drive transformation—and who believe in our purpose! Do you want to be part of something truly great and learn a lot, in an environment guided by ethics, commitment, appreciation, and respect for people? Then \#JoinEconomart! **Your Day-to-Day Responsibilities** --------------------------------- * Register and configure the C5 POS software; * Open support tickets and follow up on resolutions with C5 consultants; * Support store teams, IT teams, and cashier teams; * Resolve issues in the POS/monitor system; * Monitor integrations between the C5 ERP and the POS; * Adjust POS/monitor parameters whenever necessary; * Open support tickets and follow up with Fiserv. **Therefore, we require that you have:** ----------------------------------------- * Knowledge of Oracle and MySQL databases; * Knowledge of the C5 ERP and its integrations with POS; * Knowledge of POS-related hardware and peripherals (printers, scanners, SAT, etc.); * Proactivity in identifying and solving problems, as well as requesting and following up on technical support. * Bachelor’s degree in progress or completed in a technology-related field. **Work Schedule:** ------------------------ On-site work from Monday to Thursday, 8 a.m. to 6 p.m., and Friday, 8 a.m. to 5 p.m. **What You’ll Find at Economart:** ------------------------------------------ * Competitive market-based salary; * Transportation allowance; * Shuttle service; * Meals provided at the workplace; * Health insurance; * Dental insurance; * Life insurance; * SESC partnership; * University partnerships: discounts of up to 80% at selected institutions; * Celebrations for festive occasions such as Carnival, Easter, Mother’s Day, Father’s Day, Women’s Day, Children’s Day, Halloween, Christmas, etc.; * Opportunity for professional growth.