Job Summary: The professional will be responsible for component warranty analysis, process mapping, and customer support, resolving non-conformities and managing instrument calibration. Key Highlights: 1. Experience in warranty analysis and process mapping 2. Technical customer support for problem resolution 3. Proficiency with measuring instruments (caliper, micrometer) **Requirements:** * Prior experience in the quality sector, including component warranty analysis, process mapping, and technical customer support; preferably in the metal-mechanical/industrial sector; * **Proficiency with measuring instruments (caliper, micrometer, dial indicator, etc.) is required;** * Currently pursuing or completed undergraduate degree in Mechanical Engineering, Quality Engineering, or Business Administration. **Company Description:** * Marvitubos is a company with 39 years of experience, dedicated to supplying a wide variety of tubes, steel bars, and components for hydraulic and pneumatic cylinder assembly, with no minimum order quantity, immediate delivery, and certified quality. **Responsibilities:** * Handle customer complaints, resolve material non-conformity issues to ensure customer satisfaction, generate relevant departmental reports, provide support in implementing corrective and containment actions, manage supplier-related complaints, and oversee calibration of measuring instruments. Employment Type: Full-time, Permanent CLT Salary: R$2.000,00 \- R$2.400,00 per month Benefits: * Medical insurance * Dental insurance * Fuel allowance * Commercial partnerships and discounts * Profit-sharing program * Private pension plan * Life insurance * Meal voucher * Transportation voucher