Job Summary: Sell optical products and serve customers, track sales and targets, perform registrations, measurements, exchanges, and returns, and manage service orders. Key Highlights: 1. Optical product sales (eyeglasses, contact lenses, sunglasses, and accessories) 2. Customer service and sales target tracking 3. Service order management and customer registration Sell optical products (eyeglasses, contact lenses, sunglasses, and accessories); Serve customers according to the company's established standards, following the Sales Protocol steps; Track daily individual sales to ensure achievement of monthly targets; Track sales of complete eyeglasses (O.C.), ensuring report completion and achievement of biweekly and monthly targets via KPIs (Infoboard); Register customers in the system; Perform necessary measurements for technically accurate optical sales; Process exchanges and returns (customer and system); Track service orders with the laboratory to ensure delivery within the timeframe communicated to the customer; Inspect service orders delivered by the laboratory against original orders (quality and condition verification) and deliver them during the 'magic moment'; Generate and receive cash bags; Minimum Education: High School (Secondary Education) * Totalpass * Transportation Allowance * Life Insurance * Medical Assistance * Dental Assistance * Gympass
João Silva
Indeed · HR
João Silva
Indeed · HR
