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Job Summary: We are seeking a receptionist / customer service representative for our workshop to serve customers, schedule services, prepare estimates, and manage vehicles. Key Highlights: 1. In-person and telephone customer service 2. Scheduling and closing maintenance services 3. Vehicle control and workplace organization Workshop Receptionist / Customer Service Representative Position Description: We are seeking a receptionist / customer service representative to join our team. The professional will be responsible for serving customers, scheduling services, preparing estimates, managing vehicle entry and exit at the workshop, and other customer service-related tasks. Responsibilities: * Serve customers in person and by telephone * Schedule vehicle maintenance and repair services * Prepare estimates and close service orders * Manage vehicle entry and exit at the workshop * Maintain an organized and clean workplace * Provide courteous and efficient customer service Requirements: * Prior experience in customer service * Basic knowledge of automotive mechanics is a plus * Strong communication and interpersonal skills * Ability to work collaboratively and under pressure * Completed high school education
