**Description and Responsibilities:** **Schedule:** Monday to Friday, from 08:00 to 18:00 / Alternate Saturdays **Level:** Supervision/Coordination **Employment Type:** Permanent – CLT Standardize the brand's CRM processes, aligning them with the guidelines defined by the Group's CRM Coordinator; Develop and analyze conversion and performance reports, providing strategic insights for continuous improvement of sales and marketing initiatives; Supervise the operational team (analysts/assistants), ensuring productivity, quality, and adherence to processes; Support the implementation of campaigns and automations, ensuring they run correctly (email sends, workflows, follow-ups, relationship nurturing sequences, etc.); Monitor the sales funnel daily, identifying bottlenecks, losses, and quick-win opportunities. **Requirements:** * Degree in Business Administration, Marketing, or related fields; knowledge of automobiles and fluency in English are considered advantages; * Strong verbal and written communication skills, as well as the ability to collaborate effectively within multidisciplinary teams; * CRM Management: Experience using CRM tools, analyzing data, and developing strategies to improve customer relationships. **Benefits:** Provided during the interview
João Silva
Indeed · HR
João Silva
Indeed · HR
