Job Summary: Commercial Assistant to support commercial and administrative activities, ensuring compliance with internal rules and procedures, with a focus on customer service and sales support. Key Highlights: 1. Support in commercial and administrative activities 2. Focus on customer service and sales processes 3. Guarantee of quality, safety, and internal procedures **Commercial Assistant Position** **Description** The Commercial Assistant will be responsible for supporting commercial and administrative activities, ensuring compliance with MPC’s quality, safety, and internal procedure standards. The professional will handle customer service, quotation analysis, proposal preparation, and support for sales, after-sales, and performance indicators. **Main Responsibilities:** **Quality, Safety, and Internal Procedures** * Ensure strict adherence to Quality Management guidelines. * Follow the company’s Code of Conduct. * Properly use PPE and collective protective equipment, complying with safety regulations. * Maintain the department and equipment clean and organized, following the 5S Program. * Preserve equipment and work instruments, requesting maintenance or calibration when necessary. * Perform tasks according to training, instructions, and established procedures. * Immediately report any incidents or failures to the supervisor for analysis. **Commercial and Administrative Activities** * Update demands via Microsoft Outlook and Microsoft Planner. * Analyze received quotations, completing forms and recording critical information. * Send customer inquiries for budget preparation according to existing forms. * Prepare budgets and pre-calculations based on service or product type. * Perform product sales calculations. * Prepare technical and commercial proposals following existing forms. * Consult portals and systems to update commercial information. * Open and update proposals in the Cigam system, recording statuses such as received, sent, approved, invoiced, or lost. * Request issuance of invoices and ART (Technical Responsibility Statement) from the electrical engineer when necessary. * Register customers in internal systems (Cigam) and external portals. * Approve collections, transportation, and field engineering releases via Microsoft Forms/List. * Verify customer orders and separate safety documentation as requested. * Engage in communications with customers and internal teams as directed by the supervisor. **After-Sales and Indicators** * Prepare after-sales, budgeting, warranty, and customer complaint indicators. * Send after-sales reports to responsible representatives upon completion and invoicing. * Archive completed processes and organize physical folders of submitted processes. **Requirements:** * **Preferred:** Completed undergraduate degree, preferably in Business Administration, Commercial Management, or related fields. * **Minimum:** Completed high school education. * Prior experience in administrative and commercial routines. * Proficiency in Microsoft Office, especially Outlook and Planner. * Organized, attentive, responsible, and empathetic. Employment Type: Permanent CLT Compensation: Starting at R$1,00 per month Benefits: * Medical assistance * Dental assistance * Fuel allowance * Life insurance * Meal voucher Selection Question(s): * Are you registered on Sólides? Work Location: On-site