RECEPTIONIST FOR MEDICAL DIAGNOSTICS AND IMAGING

Description

Job Summary: Check-Up Medicina e Diagnóstico is seeking Receptionists to provide in-person patient service, patient registration, appointment scheduling, quotation preparation, result delivery, and general administrative tasks. Key Highlights: 1. Greet and attend patients in person 2. Perform patient registrations, exam scheduling, and exam quotations 3. Support the team with general administrative routines Check\-Up Medicina e Diagnóstico, the third-largest laboratory in the state of Minas Gerais by number of tests processed, operating in Clinical Analysis and Medical Imaging, is seeking Receptionists. **Main Responsibilities:** * Greet and attend patients in person, either at the advanced counter (ticket kiosk) or service counter; * Register and update patient data in the system, verify medical requisitions, and request authorization from health insurance providers; * Schedule exams (Clinical Analysis, Imaging, or Home Sample Collection), and inform patients about exam preparations (e.g., fasting, sample collection, timing) where applicable; * Prepare exam quotations for private clients and record quotations in the system; * Deliver exam results according to laboratory protocols; * Support the team with general administrative routines; * Receive payments, manage cash flow, issue invoices, and reconcile daily receipts with the finance department; * Assist in verifying sector cleanliness and notify leadership when maintenance is required; * Keep your service counter and departmental cabinets organized and clean; * Provide onboarding support to new staff by sharing information, acting as a multiplier, and assisting with service delivery; * Organize, verify, and monitor daily health insurance authorization forms, supporting leadership in related follow-ups; * Ensure issuance and release of health insurance forms, verifying medical requisitions and patient eligibility; * Perform daily double-verification of service forms; * Monitor pending service issues as they arise; * Fulfill additional requests from leadership as needed. **Requirements:** * Availability to work flexible hours; * Flexibility regarding logistics; * Strong verbal and written communication skills; * Ability to handle stressful situations; * Basic computer literacy; * Completed high school education (mandatory); * Experience in customer service (preferred); * Prior experience as a receptionist in healthcare (preferred — minimum 1 year); \- Familiarity with health insurance plans and sales-oriented mindset (preferred — considered an advantage); **Base Salary** \+ Benefits **Benefits:** * Presentation Allowance * Individual Performance or Attendance Bonus * Meal Benefit * Unimed Health Insurance Plan (with co-payment); * Dental Insurance (50% subsidized); * Life Insurance; * Gympass/Wellhub; * Tenure-based Benefits; * Emotional Support (Psychological Counseling Program); * Birthday Gift Card; * Discount on exams offered by the company itself; **Employment Type:** Direct Hire (CLT). **Work Location:** On-site.