Technical Support Technician

Description

Job Summary: Technical support professional in Uberaba, responsible for Level 1 and Level 2 support, operating systems, networks, hardware/software maintenance, and incident management. Key Highlights: 1. Level 1 and Level 2 technical support 2. Software and hardware maintenance and installation 3. SLA management and incident handling A technology company is seeking a Technical Support Technician in Uberaba. **Responsibilities:** Provide Level 1 and Level 2 technical support to users. Support operating systems and networks. Maintain and install software, hardware, and printers. Create system images for devices. Manage SLAs and handle incidents. Previous experience as a Technical Support Analyst, Customer Service Specialist, IT Technician, or Technical Support Specialist may indicate alignment with some of the responsibilities of this position. Bachelor's degree in progress. Relevant experience required. **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * Benefits will be disclosed during the interview stage. **Additional Information:** * Contract type: Permanent \- On-site. * Duration: Full-time * Working hours: To be determined.