Technical Support Technician

Description

Job Summary: A technology company is seeking a Technical Support Technician to provide Level 1 and Level 2 technical support, software and hardware maintenance, and incident management. Key Highlights: 1. Level 1 and Level 2 technical support for users 2. Software, hardware, and printer maintenance and installation 3. SLA management and incident handling A technology company seeks a Technical Support Technician in Uberaba. **Responsibilities:** Provide Level 1 and Level 2 technical support to users. Support operating systems and networks. Perform software, hardware, and printer maintenance and installation. Create device images. Manage SLAs and handle incidents. Previous experience as a Technical Support Analyst, Customer Service Specialist, IT Technician, or Technical Support Specialist may indicate alignment with some of the responsibilities of this role. Higher education in progress Required experience **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * Benefits will be disclosed during the interview stage. **Additional Information:** * Employment Type: Full-time \- On-site. * Schedule: Full-time * Working Hours: To be determined.